Method 1:

Refresh the app using one of the following methods:

1. On the Devices Page, pull down the screen until the loading icon appears (image 1)
2. Tap on the Device. On the "Live Page" tap the refresh button (image 2)

Method 2:

1. Close the Oxiline App
2. Turn the Bluetooth on your phone off, wait one minute and turn it back on
3. Open the Oxiline App 

Method 3:

1. Close the Oxiline App
2. Remove the batteries from the device, wait one minute and reinsert them
3. Open the Oxiline App 

Method 4:

1. Uninstall Oxiline App from your phone 
2. Remove the batteries from the device, wait one minute and reinsert them
3. Reinstall the Oxiline App on your phone

Note: If you are using one device for more than one phone, make sure the other phone is out of range or the Bluetooth is turned off

Image 1

Image 2