Error: The Scale X Pro is only showing your weight and BMI
| Error | Fix |
| 1. Stepping on the scale with shoes or socks on |
Step on the scale barefoot
|
| 2. Not waiting long enough for the Scale to capture your measurements |
With the Oxiline App open, wait until the circle around the weight stops moving |
| 3. Your foot placement is off |
Make sure your entire foot is on the scale |
| 4. Scale is on an uneven floor surface | |
| 5. You are not using the Oxiline App | You must have the Oxiline App open on the live screen to get additional readings |